Community Engagement

Community Engagement and Consultation

Contemporary organisations have a need to both consult and engage with their customers to stay relevant to their needs and to inspire loyalty to a business or service.

Contemporary industry standards include consumer/community consultation process as a norm in integrated care.

The team at Integrating Care Consultancy have a commitment to including community consultation and engagement as an integral part of the business. The commitment is based on a believe from years of experience working in health systems and the evolution of the voice of the patient and the community as part of integrated person-centred care.

The consultancy offers a range of experience to:

Plan

  • check
    Review your current situation and needs 
  • check
    Research current standards and expectations 
  • check
    Develop strategic plans for community consultation
  • check
    Integrate plans for community advisors and volunteers as a part of governance structures

Design

  • check
    Advise on a range of consultation and engagement strategies tailored to your preference 
  • check
    Offer options for community inputs at all levels in an organisation 
  • check
    Design infrastructure for community advocates and volunteers
  • check
    ​Develop performance measures

Deliver

  • check
    Documented plans to move forward 
  • check
    Conduct community engagements either independently or with organisational team members 
  • check
    Reports from engagement events with accompanying analysis

Recent Engagement Projects

Design of a comprehensive strategic community engagement plan for a new health service in an outer Metropolitan area. We conducted a series of forums for people and their carers with a variety of chronic diseases. The objective was to gain participants perspectives on what constitutes good health care for them, to inform the health service development.

Strategy design and facilitation of a series of workshops working with a group of different agencies including health, education and non-government agencies with a focus on children’s services to enhance partnership and develop a governance structure.


Looking for more information? You might want to check out our blog posts on community engagement...

Do you want To find out more?

Get in touch with us. Our outstanding support team will be in touch within a few hours.